Privacy Policy

Last Updated: 2025

At Elegant India, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use and safeguard your information when you visit or make a purchase from our website.

1. Information We Collect

We may collect the following types of information:

  • Personal details: name, email address, phone number, shipping and billing address.
  • Account information: login details if you create an account.
  • Order information: products purchased, order value, payment status.
  • Payment information: processed securely by third-party payment gateways (we do not store full card or UPI details).
  • Technical data: IP address, browser type, device type, pages visited, time spent on site.
  • Wishlist data: products you add to wishlist (stored locally in your browser on your device).
  • Contact form data: details you submit through our contact form.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders.
  • Send order confirmations, shipping updates and support messages.
  • Manage your account, wishlist and cart.
  • Improve our website, products and customer experience.
  • Show relevant offers, recommendations and promotions (if you opt in).
  • Detect, prevent and investigate fraud or misuse.
  • Comply with legal, tax and regulatory requirements.

3. Cookies & Tracking Technologies

We use cookies and similar technologies to remember your preferences, keep items in your cart and wishlist, improve site performance and analyze traffic. You can control cookies through your browser settings, but some features of the site may not work properly if cookies are disabled.

4. Sharing Your Information

We do not sell your personal data. We may share limited information with:

  • Shopify – our e-commerce platform and hosting provider.
  • Payment gateways – for secure processing of payments (e.g. cards, UPI, wallets).
  • Courier & logistics partners – to deliver your orders.
  • Analytics & marketing tools – to understand site usage and improve our services.
  • Legal authorities – if required by law, court order or government request.

5. Payment Security

All payments are processed using secure, industry-standard encryption through trusted payment gateways. We do not store your complete card numbers, CVV or UPI PIN on our servers.

6. Your Rights

Subject to applicable law, you may have the right to:

  • Access the personal data we hold about you.
  • Update or correct your information.
  • Request deletion of your account or personal data (where legally allowed).
  • Opt out of marketing communications at any time.
  • Disable non-essential cookies in your browser.

To exercise these rights, you can contact us using the details in the “Contact Us” section below.

7. Wishlist Information

Our wishlist feature is designed to be lightweight and privacy-friendly. Wishlist items are stored primarily in your browser’s local storage on your own device. In some cases, if you are logged in and use wishlist features, limited data may be associated with your customer account to provide a better experience.

8. Data Retention

We retain your personal data only as long as necessary for the purposes set out in this Privacy Policy, or as required by law (for example, tax and accounting records).

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those websites. We encourage you to read their privacy policies separately.

10. Children’s Privacy

Our website is intended for users who are at least 13 years old. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this page periodically.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, you can contact us at:

📧 Email: support@elegantindia.store

📍 Address: Elegant India, India (full address can be added here)